Lecture notes

Effective communication as an optimization problem


Effective communication as an optimization problem

  • Communication → exchange of a message between a speaker and an audience
    • We want an audience to pay attention, understand and act upon our message
  • Difference between raw information and a message
    • What? → Raw information
    • So what? → Message
  • Constraints → Time, Space, Audience
    • Hard constraints
    • Flexible constraints
  • Goal of an optimization problem → maximizing an objective by tweaking variables
    • In communication → maximizing what the audience takes out from the communication
  • Variables in communication
    • Slides, time, delivery, and so on

The three laws of effective communication

  • Adapt to the audience → audience imposes constraints, while speaker has freedom to adapt to the situation
  • Maximize signal-to-noice ration
  • Use effective redaundancy → but not overdo it

Structure, hierarchies and balance

  • Hierarchy
    • No more then 3 levels, and no more then 5 items per level

Key takeaways


Lecture slides